FAQ
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Frequently Asked Questions

What is the weight limit for the Solo-Step® System?

  • Professional testing has been conducted on the Solo-Step® System, showing the system can safely treat patients up to 500 lbs.

Does the Solo-Step® System provide un-weighting?

  • The Solo-Step® System provides support to a patient in order to lessen weight bearing stress. 

How is the Solo-Step® System different from other un-weighting/fall protection/lift devices?

  • Simple – no electrical/mechanical components to wear out
  • Fully customizable to fit any facility
  • The Solo-Step® System offers multi-directional movement, while many other systems only allow a single plane of movement, typically a forward direction. The Solo-Step® System eliminates bulky equipment, which allows natural movement and quicker advancement through therapy. 
  • Floor space is valuable and limited. When not in use the Solo-Step® System takes up no room and frees up valuable floor space.
  • Can be used in conjunction with several type of Therapy/Rehab/Fitness products, like: Parallel Bars, Treadmills, Elliptical Machines, to name a few…

Why should all patients use individual harnesses?

  • Harness can be put on prior to PT entering the patient’s room.
  • Universal Precautions are effectively neutralized when each patient has their own harness.
  • Comfort – saves time as each patient is sized and adjusted to fit the harness, minimizing set up time.   

Does Insurance pay for each patient to have their own harness?

  • Harnesses are affordably priced which allows each person to have their own. We have not currently established a specific billing code that covers the harness, although some may work. This is something we are continuing to work on.

How much does the system cost? 
The Solo-Step® System is customizable to meet each facilities needs and has unlimited combinations of track systems. The following will determine which system is appropriate for a facility:

  • Space available
  • Types of patients treated
  • Facility’s Budget
  • Solo-Step,® Inc. has created basic packages but will provide a custom quote for a facility depending on the number of systems, length of track and configuration.

How is the system installed?

  • Installation schematics are provided
  • Can be mounted in any type of ceiling
  • Can be used with drop/tile ceiling (is mounted to framework above tiles)
  • Can be mounted into Concrete, Steel Joist & Wood Beams
  • Solo-Step,® Inc. has engineers & architects available to assist with questions and customized installations
  • Solo-Step,® Inc. can provide installation to most areas in the US and as well as many regions internationally.  Please call Solo-Step,® Inc to schedule a time for an installation quote. 

Facilities can elect to install the system themselves as they may have in-house professionals on staff to handle their installation. If a facility can not install the Solo-Step® System into their ceiling, the new portable system can provide the same benefits.

Do you accept credit cards?

  • Yes. We accept Visa, Mastercard, and Discover credit cards.

Do you offer a leasing option?

  • Yes. A lease-to-own option is available, which allows you to make monthly Lease payments. The timeframe depends on the facilities’ preference, typically 1-5 years, at which time the system can be purchased for $1.00. Terms and Conditions may vary depending on package size and credit information. 

Where is the Solo-Step® System used?

  • Solo-Step,® Inc. has systems located throughout the United States and recently acquired a CE Mark allowing growth and expansion internationally, with systems already in Australia and England. View a map of facilities who are currently utilizing the Solo-Step System.  Please call Solo-Step,® Inc to find a nearby facility utilizing the Solo-Step® system.

 

 

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